RMA Request

This is a return request form ONLY. Do not ship back merchandise without receiving an RMA number. Shipments that arrive without an RMA number clearly marked on the shipping label will be refused and returned to sender. Please take a moment to review the USDM Return Policy.

Return Details:

Customer Name:	*
Email:	*
Company/Business:
Day Time Phone Number:	*
Invoice/Order Number:	*

Address 1:	*
Address 2:
City:	*
State:	*
Zip:	*
Country:	*

Returning Item(s): *

	Item #	Item Description	Quantity
1.
2.
3.
4.
5.
6.

Return Reasons: *

Carrier Damage

Equipment Service

Missing Items

No longer needed

Ordered Wrong Product(s)

Received Wrong Product(s)

Replacement on Defective Product(s)

Refund on Defective Product(s)

To serve you better let us know your return reasons in detail: *

I have read, understood, and agree the USDM Return Policy

Special Notes for Equipment Returns

Before you return your equipment for service, have you:

Read the instructions thoroughly?
Called our free Tech Support line? (877-992-3766)
Searched the manufacturer's website for an online support center?
Checked our Resource Center for information?
Reviewed our page of Warranty Information?

When you are ready to return your equipment, please:

Complete the following RMA form
Ship the item in its original box
NOTE: A reboxing fee may be applied to items not returned in their original boxes
Carefully pack the item to prevent damage
Include your master disc for testing
Write the RMA number on the shipping label, NOT on the box
Include a note detailing the problems with your equipment or services to be performed