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RMA Request

This is a return request form ONLY. Do not ship back merchandise without receiving an RMA number. Shipments that arrive without an RMA number clearly marked on the shipping label will be refused and returned to sender. Please take a moment to review the USDM Return Policy.

Return Details:
Customer Name:
 *
Email:
 *
Company/Business:
 
Day Time Phone Number:
 *
Invoice/Order Number:
 *
 
Address 1:
 *
Address 2:
 
City:
 *
State:
 *
Zip:
 *
Country:
 *
 

Returning Item(s): *
  Item # Item Description Quantity  
1.  
2.  
3.  
4.  
5.  
6.  

Return Reasons: *

To serve you better let us know your return reasons in detail: *

USDM Return Policy

Special Notes for Equipment Returns
Before you return your equipment for service, have you:
When you are ready to return your equipment, please:
  • Complete the following RMA form
  • Ship the item in its original box
  • NOTE: A reboxing fee may be applied to items not returned in their original boxes
  • Carefully pack the item to prevent damage
  • Include your master disc for testing
  • Write the RMA number on the shipping label, NOT on the box
  • Include a note detailing the problems with your equipment or services to be performed

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Most orders usually ship the same day.
Contact the CDROM2GO sales support department during our regular business hours for more information.

US Digital Media Inc. 1929 West Lone Cactus Drive, Phoenix, Arizona 85027
Toll-Free: 1.877.992.3766 Local Phone: 623.587.4900 Fax: 623.587.4920

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